In 10 Years, Your Buyers Will Be From Gen Z. Will You Be Ready? We are all familiar with Baby Boomers, Millennials, Gen Xers and Gen Yers, but […]
Car Buying & Selling / Car Facts / Industry News / Service Center Resources
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‘Adulting’: How Millennials Are Shaping Auto Trends Part II
We’ve heard all the adages about millennials before. They’re entitled. They constantly need praise in order to be motivated. They whine about wanting to work remotely. They switch […]
Service Center Resources
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Don’t Make Me Wait, Call or Think: Millennials and Auto Care Part I
2019 is the first year in US history that the number of millennials surpassed the number of baby boomers. Today, there are about 79.8 million millennials in the […]
Car Care / Mechanics Advice / Service Center Resources
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The Value of Texting Your Customers
This article is for automotive service professionals. It focuses on how to better serve customers in ways to meet their expectations. How and when a shop communicates with […]