Mechanic 83
The Value of Texting Your Customers
This article is for automotive service professionals. It focuses on how to better serve customers in ways to meet their expectations. How and when a shop communicates with their customers is key. Texting is just one component of a customer’s expectations. How often do you have an important question for your customer, but you just […]
Automotive Parts Giveaway for Automotive Service Businesses
$5,000 in Automotive Parts Giveaway Sponsored by Openbay and eBay Motors Enter the 2018 Automotive Parts Giveaway for your chance to win eBay motors Gift Certificates to purchase automotive parts for your business. This prize includes eBay motors vouchers to purchase automotive parts through Openbay accessing more than 60 million automotive parts on eBay motors […]
Your Facebook Business Page Now Able to Generate Automotive Service Quotes for Customers
Take your Facebook Page to the next level with Openbay Profile When you first created your Facebook Page for your business, you had high hopes to capture more drivers (customers) seeking automotive services in your area. You posted pictures of your shop. You asked customers to “share”, “like”, and “comment” on each picture or video […]
5 Signs You Need a Brake Job
Have you ever approached a stop light and wondered why your foot’s traveling farther down toward the floor as you braked? Looks like you need a brake job. But what does that all entail? At Openbay, we leave auto repair to the pros. Even still, having a basic understanding of auto-repair issues complements our work, […]
Easy DIY Car Repair
So easy a kid could do it? Not quite, but if you’re handy with a wrench, you might be able to try your hand at the below repairs. Owning a car can cost you a lot of money, even after you’ve paid it off. Even with gas prices hovering around $3.00 these days, filling up […]
Meet Jack, Who Booked His Chicago Exhaust Repair Through Openbay
When Jack was seeking Chicago exhaust repair, he turned to Openbay to assist him with finding a reliable auto repair shop. Here’s his story of his experience, and why he’ll continue to use Openbay for all his future repairs. Where do you live and what type of car do you drive? I live in Lisle, IL, […]
Why Booking a General Diagnosis (or two) For My Car Was Worth It
We all know that car repair is a nuisance; that’s why Openbay is on a mission to make it less painful. Here’s the story of how one recommended auto repair turned into a more complicated scenario, which was quickly remedied by a general diagnosis. Yes, that means I had to diagnose my car twice. But in the […]
How to Choose an Honest Auto Repair Shop: 3 Tips
The auto repair industry is just like any other. It’s full of honest, hard working people making a living at what they do best. But unfortunately, just like any other business, there are bad apples who make the rest look bad. If you’ve ever been burned by an unscrupulous auto mechanic, you’re probably gun shy every time the […]
About Your Vehicle’s Ball Joints: What they Do, When to Replace & Cost
What Do Ball Joints Do? Ball Joints are the automotive equivalent to the human shoulder. Think of a ball and socket design with a base that mounts onto a control arm, and a stem that fits into the tire/wheel assembly. As the control arm moves up and down with changing road conditions, the stem (socket) […]
Mechanic Near Me: 5 Tips Before You Hit the Shop
Does your car have you desperately searching for “mechanic near me”? Don’t hit the shop before reading these give tips. They’ll help you to make the most of your search for a local mechanic. 1) Have an expert diagnose the problem. Going all WebMD-for-cars, thinking you know what’s wrong, can drive mechanics bananas. You tell them what’s wrong, […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.