The Consumer Federation of America recently released its results of Americans’ Top 10 Most Common Consumer gripes. The patient folks at the CFA had to wade through a list of 281,639 complaints. That’s a lot of grumbling! We couldn’t wait to take a peek. They distilled the complaints into an easy-to-digest report, including the fastest-growing […]
Few people in this world relish the idea of having to approach an auto mechanic to discuss shoddily done work. It’s the kind of confrontation that some people dread so much that they’re willing to accept a bad hand and just move on. But unless you’re made of money, letting a mechanic get away with […]
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