Openbay 122
Rivian Goes Public – Will Openbay Service EV On Its Automotive Services Marketplace?
First the big news, Rivian went public yesterday (November 10th, 2021) making all kind of headlines and breaking records. In 2019 members of Openbay attended the New York International Auto Show. Rivian was on display and we were able to take a few pictures and a video of a vehicle walkthrough. Openbay is currently servicing […]
Join Openbay at the Automotive Aftermarket’s Premier Event, AAPEX 2021 in Las Vegas November 2-4, 2021, booth R8228
Join Openbay at the automotive aftermarket’s premier event, AAPEX2021 in Las Vegas November 2-4, 2021, booth R8228. Automotive industry leaders will take the stage at AAPEX to discuss the pandemic’s effect on supply chain and how to handle customer demands during as the automotive industry rebounds. Openbay will be on hand inside the NAPA AutoCare […]
Openbay Becomes A National Account for Jiffy Lube
The Jiffy Lube fleet team announced a new agreement with Openbay, adding the online automotive repair and service marketplace as a National Cash Account. Openbay is an easy, convenient online platform designed to help consumers identify, compare, and select an automotive service center within proximity of their location for automotive repair and service. Some of […]
Timeless Pillars and New Automotive Digital Tools Help Power Double-Digit Growth at K&W Tire
Timeless Pillars of K&W Tire These are the pillars that support the fast-growing business at K&W Tire Inc., says Jim Reeser, director of retail operations, helping propel K&W from 6 to soon-to-be 7 locations in Pennsylvania and Vermont. And while these pillars are timeless, the tools Reeser uses to erect them have changed dramatically in […]
Openbay is the most convenient way to find, book and pay for auto repair, according to Brandfuge
According to a recent article posted on Brandfuge and written by Patrick Fletcher, Openbay “is the most convenient way to find, book and pay for auto repair”. The entire team at Openbay agrees! Our users agree too given the high and favorable Google rating and reviews from customers that have used Openbay. Openbay launched its […]
Master Service Pricing to Stand Out on the Openbay Marketplace
Openbay vehicle owners consider several factors when deciding whether to book service at your business, including location, ratings and reviews, amenities, and, of course, price. Today we’re going to take an in-depth look at how service pricing works on the Openbay marketplace. Nobody knows your auto service business better than you do. That’s why Openbay […]
Don’t Overlook this Simple Retention Tactic: Put Today’s and Tomorrow’s Customers in Need of Auto Repair and Service in the Driver’s Seat
Overlooking a Simple Retention Tactic Sending out service reminders via e-mail or text, making follow-up calls, mailing postcards, scheduling next visits at the time of car delivery — there are many tactics automotive service-repair businesses can use to retain customers. But one simple tactic is often overlooked: empowerment. The customers of today, and tomorrow, live […]
‘Now is the Time to Make a Change’: How BlueSky Tire & Auto Service Gives Today’s Consumers First-Class Service Using an Intelligent, Automated Chat Platform
“Our vision is to do business the way today’s consumers want to do business,” says George Kingman, President of Advanced Shop Leadership. “This led us to Openbay Otis, the innovative and automated intelligent chat platform from Openbay.” George brings decades of leadership and automotive industry expertise to ASL. He currently serves as Managing Partner of […]
Live Chat vs. Chatbots vs. Intelligent & Automated Chat and Messaging For Automotive Service Center Websites (Auto Repair)
Which chat platform is right for your auto repair business website? There are several types of chat platforms available on the market today. From general live chat offerings to “chatbots” to fully automated AI powered chat (Intelligent chat). Which platform is right for your auto repair business depends on your needs and available resources to […]
’Otis Can Handle That’: Why Cleve-Hill Auto & Tire Uses Openbay Otis Intelligent Chat to Elevate the Online Customer Service Experience and Grow Service Revenue
“At Cleve-Hill, we love customer service,” shares Joe Nicosia, Jr., Vice President of Cleve-Hill Auto & Tire. “In fact, it was our interest in new ways to better serve today’s customers that led us to Openbay Otis intelligent chat.” Cleve-Hill Auto & Tire is a successful family-owned and -operated auto and tire service business located […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.