Industry News 91
Getting Drafted Was “The Best Thing That Could Have Happened” for Barry Steinberg, Owner of Direct Tire & Auto Service
Barry Steinberg’s grandmother used to call him “plier fingers.” He was always taking something apart and putting it back together. Little did she know that her grandson would later go on to own four of the best tire and automotive service providers in the Boston area. Barry was working at a bar in a New […]
Is Your City’s Transportation Network Vulnerable to a Cyberattack?
It seems like you can’t go a day without seeing another headline related to a dramatic cybersecurity breach. You may even feel desensitized to them, taking the “that will never happen to me” mentality. But the truth is, it can happen to anyone, anywhere at anytime. In fact, there are 1.46 billion data breaches each […]
How to Recruit and Retain Better Mechanics in a Talent Drought
It’s hard enough for small and large automotive service businesses alike to attract, hire, promote, fire and enforce protocol with techs and mechanics in their shops. Whether you’re looking to hire an entry level technician or a Master Certified Automobile Technician, the complications are amplified in our current economy, where qualified candidates are harder and […]
Get Your Business Ready for Gen Z: Millennial Auto Trends Part III
In 10 Years, Your Buyers Will Be From Gen Z. Will You Be Ready? We are all familiar with Baby Boomers, Millennials, Gen Xers and Gen Yers, but how much do we know about the latest Gen Z? The Pew Research Center began studying the largest generation, Millennials, in 2009. Ten years later, researchers saw […]
Openbay Otis Introduces An Industry First: The Cutting-Edge, Interactive, Artificially Intelligent Automotive Service Advisor
OPENBAY LAUNCHES INDUSTRY-FIRST ARTIFICIAL INTELLIGENCE POWERED AUTOMOTIVE SERVICE ADVISOR FOR AUTOMOTIVE SERVICE BUSINESSES Openbay Otis personalizes interactions and automates communication between automotive service provider and vehicle owner CAMBRIDGE, MA, April 16, 2019 — Openbay, the award-winning and industry leading marketplace for automotive services and provider of SaaS solutions for the automotive aftermarket, today announced the […]
‘Adulting’: How Millennials Are Shaping Auto Trends Part II
We’ve heard all the adages about millennials before. They’re entitled. They constantly need praise in order to be motivated. They whine about wanting to work remotely. They switch jobs too often. They live in their parents’ basements and can’t stand on their own two feet. Their lives take place as much online as they do […]
Virginia is for Lovers…and Amazon HQ2: How DC Metro Communities and Commuters are Preparing
In September 2017, major metropolitan areas began their battle to win Amazon’s bid as the next headquarters (HQ2) location. The Seattle-based online retailer that shaped the way people shop presented an opportunity for cities to rebrand themselves, and 238 US and Canadian cities, from Boston to Anchorage, responded with bids of all shapes and sizes. […]
10 Things You’ll Definitely Relate to If You Owned a Car in the 70s, 80s and 90s
Did you live through the era of disco and bell bottoms? What about big hair, neon clothes and parachute pants? Can you recall the early days of the internet? Then you will probably relate to these nostalgic trials and tribulations of car ownership and repair in the 1970s, 1980s and 1990s. R.I.P. Yellow Pages 1 […]
What Does the 5G Rollout Mean for Drivers?
The objects that we interact with every day are becoming increasingly connected. As technology advances, we hear about more devices becoming “smart” – TVs, watches, glasses, homes and, yes, cars too. Remember when smart cars were a mind-blowing revelation? Now, the smart cars of today are in their mere infancy compared to what lies ahead […]
Then & Now: What Matters Most to Drivers
Imagine if cars could communicate with each other in order to prevent possible collisions? What if you could see a forecast of maintenance updates and costs (and how to lower them) based on your driving habits? How about if your car had the ability to find, book and pay for nearby parking? Vehicle connectivity is paving […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.