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Meet Bob: It's All About the Superior Customer Service
Each time an Openbay customer submits a request for auto repair, Openbay’s founder & CEO, Rob Infantino requests feedback. Rob reads every email, eager for the feedback to improve how Openbay works and is perceived by its users on both sides of our online marketplace, composed of vehicle owners and automotive service providers. This week, we […]
Americans are Keeping Their Vehicles Longer Than Ever
News is everywhere – CNBC, USA Today, Detroit Free Press – today that Americans are keeping their cars for longer than ever. The Institute of Highway Safety (IHS) released a report confirming that the average age of a vehicle on U.S. roads has hit a new record high – 11.5-years old! Guess who doesn’t mind? […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.