Friendly Auto Centers is a multi-award-winning, family-owned automotive service and repair business in Mesa, AZ on the Openbay marketplace. When Friendly Auto Centers opened in 2014, President and […]
Automotive Business Technology / Customer Stories / Industry Profiles / Openbay / Service Center Resources
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Aspen Auto Clinic Uses an Advanced Online Chat Platform to Increase Customer Loyalty, Car Count and Average Automotive Repair Orders
How do you make a multi-award winning automotive service business even better? By improving the way it interacts with people online and through its website. The team at […]
Customer Stories / Openbay / Openbay News
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Meet Andrew, NYC Porsche Owner Looking For a Better Repair Solution
We caught up with Andrew after he completed not one, but two services through Openbay in one week. We were happy to hear that we exceeded his expectations, […]
Customer Stories / Openbay / Openbay News
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Meet Peter, Range Rover Driver and Big Fan of Openbay
As usual, Peter was looking online for a shop that performs quality Range Rover service, when he happened upon Openbay. He was intrigued by the promise of a […]
Service Center Resources
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Auto Repair Shops: How to Increase Customer Loyalty, Part II
Here’s the second part in our series about increasing customer loyalty in auto-repair shops. Customers often spend hundreds of dollars at their auto-repair shops, and if you’re smart, you’ll […]
Service Center Resources
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How to Increase Customer Loyalty: Know What You’re Doing Wrong
For small businesses, customer loyalty is everything — the holy grail. Want to know why your auto-repair business’ customers aren’t returning? The prevailing service center owner/operator sentiment might be […]