This article is for automotive service professionals. It focuses on how to better serve customers in ways to meet their expectations. How and when a shop communicates with their customers is key. Texting is just one component of a customer’s expectations. How often do you have an important question for your customer, but you just […]
Getting your vehicle serviced is a nuisance for loads of reasons — you’re out a set of wheels, it’s expensive, and you’ve got to find a reputable mechanic. In addition to helping you with that last task, Openbay makes the whole process easier by enabling you to exchange text, photo and video with mechanics. That’s right […]
Teaching a teenager to drive can be a terrifying prospect for any parent. It’s going to happen someday, so you might as well approach it intelligently. If there’s one rule of the road worth prioritizing – and we believe there is one – it’s “Anticipate.” Be sure your teen is always a step ahead, knowing, among […]
Distracted driving is a killer. Believe it or not, it’s considered to be just as lethal as driving while under the influence. One of the biggest risks that you take while driving can be found in that small, convenient, all too indispensable trapping of modern life: the cell phone. Here’s a list of 5 of the […]
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.