This article is for automotive service professionals. It focuses on how to better serve customers in ways to meet their expectations. How and when a shop communicates with their customers is key. Texting is just one component of a customer’s expectations. How often do you have an important question for your customer, but you just […]
What Do Ball Joints Do? Ball Joints are the automotive equivalent to the human shoulder. Think of a ball and socket design with a base that mounts onto a control arm, and a stem that fits into the tire/wheel assembly. As the control arm moves up and down with changing road conditions, the stem (socket) […]
A car radiator is simply a device that exchanges heat from the engine with the surrounding, cooler air. The failures are slightly more complex, but preventable. What Does a Car Radiator Do? Hot coolant enters the radiator through the upper hose, then moves down a series of small tubes built into a large, flat surface area. The […]
I recently bought a 15-year old car. Buying an old car, especially one that old, isn’t something I would usually consider, but this car ended up being the perfect fit for me. Check out these tips to see if you can find a hidden treasure of your own. Tips to Buying an Old Car Recently, my […]
If you’re a #CarCareBoss, enter Openbay’s contest – you could win $200 toward auto repair or maintenance with Openbay. It’s SO EASY, and if you already have photos of your pristine car on your phone, it should take you about 30 seconds to – Post that photo Tag @Openbay on Facebook/Twitter, or @OpenbayAuto on Instagram […]
You don’t have to be a devoted environmentalist to buy a hybrid car. All you really have to have is a desire to save money on the cost of gas. If you do a lot of in-city driving, owning a hybrid car can get you as many as 50 miles per gallon. You also don’t have […]
For the uninitiated, keeping track of recommended car maintenance items can be daunting. There’s so much to know, in addition to high costs associated with a trip to the shop.Below is a look at some relatively low cost items worth keeping an eye on: your automotive filters. Here, we explain what they do, when and […]
Summers were made for road trips. But everybody’s favorite time of year can also be fraught with hazards, especially when it comes to the heat. Hot summer days can sometimes leave you with an overheating car. When that happens, you could find yourself stuck by the side of the road waiting for a tow truck […]
Everybody’s always talking about getting your oil changed on a regular basis to ensure our car lives a long and fruitful life. But there are actually about a thousand other things that you’re probably doing wrong on a daily basis that are contributing to the early death of your beloved set of wheels. Here are […]
With the economic downturn of the last several years, more and more people are opting to fix and maintain their older cars instead of trading them in for a new set of wheels. There are even statistics to back this up. For example, Experian Automotive lists the average age of vehicles on the road today […]
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