Otis 19
Don’t Overlook this Simple Retention Tactic: Put Today’s and Tomorrow’s Customers in Need of Auto Repair and Service in the Driver’s Seat
Overlooking a Simple Retention Tactic Sending out service reminders via e-mail or text, making follow-up calls, mailing postcards, scheduling next visits at the time of car delivery — there are many tactics automotive service-repair businesses can use to retain customers. But one simple tactic is often overlooked: empowerment. The customers of today, and tomorrow, live […]
Live Chat vs. Chatbots vs. Intelligent & Automated Chat and Messaging For Automotive Service Center Websites (Auto Repair)
Which chat platform is right for your auto repair business website? There are several types of chat platforms available on the market today. From general live chat offerings to “chatbots” to fully automated AI powered chat (Intelligent chat). Which platform is right for your auto repair business depends on your needs and available resources to […]
News: Openbay Unveils New Website to Better Showcase Features and Benefits of the Intelligent, Automated Chat and Messaging Platform for Automotive Service Industry
Openbay Unveils New Website to Better Showcase Features and Benefits of the Intelligent, Automated Chat and Messaging Platform for Automotive Service Industry Cambridge, MA – March 1, 2021 — Openbay, Inc. the industry-leading automotive service marketplace and SaaS company, today introduced a new website for its intelligent, automated chat and messaging platform, Openbay Otis. The new site […]
News: Openbay Intelligent Chat and Messaging Platform Integrates with Shop Boss Auto Repair Shop Management Software Driving Service Revenue and Shop Efficiency
Openbay Intelligent Chat and Messaging Platform Integrates with Shop Boss Auto Repair Shop Management Software Driving Service Revenue and Shop Efficiency Combined solution helps convert more online consumers into customers, increase staff productivity through automation, and drive automotive service and repair revenue for automotive service centers Cambridge, MA (Businesswire) – February 16, 2021 — Openbay, […]
PROMOTE WHAT YOUR BUSINESS VALUES THE MOST FOR ITS CUSTOMERS
Product Update: Openbay Otis Get the latest news about Openbay and “What’s new in Openbay?” Check back here regularly to see what’s new, or subscribe to receive blog updates by email. What’s new with Openbay Otis: Business Benefits Card Quick summary: Openbay recently announced a new feature of Otis, Business Benefits Card that highlights the […]
Openbay selected as a presenter at NAPA AutoCare Virtual conference – 2020
The theme of the NAPA AutoCare conference is “TOGETHER TOWARDS TOMORROW”. Hosted by the NAPA AutoCare Team in Atlanta and powered by preferred partner KUKUI. This two-day business conference starting on July 9, 2020 will include general sessions, various breakout seminars, a tradeshow and virtual vendor booths. Shop owners attending this meeting will learn the […]
Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services
Press release Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services Advanced Chat Platform Aligns Automotive Aftermarket Businesses with Shopping Behavior of the New Digital-First Consumer Cambridge, MA — (BUSINESS WIRE) June 17, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced […]
Tire Review “What’s Treading” Podcast: AI, Machine Learning and Online Chat Platforms with Openbay CEO
What Artificial Intelligence and Machine Learning Can Bring to a Shop’s Digital Presence, and How Online Chat Platforms Can Benefit Tire Dealers and Automotive Service Businesses Openbay founder and CEO, Rob Infantino, met with Tire Review’s Madeleine Winer for a podcast conversation about artificial intelligence and machine learning in the automotive industry. They also discuss […]
