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5 Telltale Signs Your Car Needs a Brake Service

Picture this, you’re driving down the road and you press down on your brake pedal because you need to either slow down or come to a stop. While pressing on the brake pedal, all of a sudden you hear a grinding noise coming from somewhere. Next, you immediately take your foot off the pedal and […]

September 2, 2020 More
 

10 Money-Saving Tips for Bringing a Car to College

Million of students are heading off to college. Some students will study in classrooms with proper spacing from each other while others will learn via video conferencing in dorm rooms and off-campus apartments. And some students will remain in their hometown attending classes via video. There are many uncertainties with regard to education and the […]

August 25, 2020 More
 

How Much Should It Cost to Replace a Tire?

Getting a tire replaced on your car is a relatively simple procedure that doesn’t take very long. That’s the good news. The bad news is that it can be a costly proposition – tires are among the priciest car repairs. But cheer up! This isn’t always the case, the cost to replace a tire really […]

August 1, 2020 More
 

Dowdy’s Automotive’s Online-to-Offline Customer Acquisition Strategy Includes Advanced Online Chat

Dowdy’s Automotive is a multi-location automotive repair and maintenance service center located in the Boise Metro area and a NAPA AutoCare member. Under the leadership of President and CEO John Davis, Dowdy’s Automotive has successfully grown to 5 locations across two states, with plans to expand even more in the Boise, ID market.  Mission Statement  […]

July 15, 2020 More
 

Car Battery Dead: What to Do When Your Battery Dies

Car battery dead? Let’s take a guess: it’s an inconvenient time, right? Car batteries always die at the wrong time. Not that there’s necessarily any good time for a battery to give up the ghost. But you usually only discover it’s dead when you’re in a rush to get somewhere and your engine won’t turn […]

July 10, 2020 More
 

100,000 Mile Service – What’s the Cost?

Let’s say you own a six, seven, eight-year “young” car. Your odometer reads between 100,000 – 120,000 miles. Your dash is illuminated with a wrench or a display that says “Service.” Your car’s telling you it’s time for service, but you’re not sure what’s involved in a typical 100,000 mile service checklist. Service indicators at […]

July 1, 2020 More
 

Aspen Auto Clinic Uses an Advanced Online Chat Platform to Increase Customer Loyalty, Car Count and Average Automotive Repair Orders

How do you make a multi-award winning automotive service business even better? By improving the way it interacts with people online and through its website. The team at Aspen Auto Clinic turned to Openbay Otis, an advanced online chat platform for automotive service business websites. Otis instantly engages website visitors in 2-way chat-like conversations. Otis […]

June 22, 2020 More
 

Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services

Press release Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services Advanced Chat Platform Aligns Automotive Aftermarket Businesses with Shopping Behavior of the New Digital-First Consumer Cambridge, MA — (BUSINESS WIRE) June 17, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced […]

June 17, 2020 More
 

Openbay Otis Integrates with TireShop by Freedomsoft Making Online Self-Service Appointment Booking Available for the Automotive Service Industry 

Press release Automotive service booking from advanced online chat platform allows customers to book service and receive appointment confirmation instantly and automatically Cambridge, MA — (BUSINESS WIRE) May 28, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced integration between its AI-powered online chat platform, Otis, and TireShop by Freedomsoft. […]

May 28, 2020 More
 

Summer Travel: 5 Steps to Get Your Car Ready in the Age of COVID-19

School is out, states and cities are starting to open up, and we are all ready for a summer vacation.  After all, don’t you think we deserve it after everything our country has been going through in the last few months?  Summer travel will be different, though, that’s for sure.  When you’re ready to get […]

May 22, 2020 More