Online Chat Platform 7

 

Thatcher’s Tire Pros & Auto Center Meets Current and Future Customers’ Information Needs with an Online Chat Platform Designed Specifically for the Automotive Aftermarket

Every business claims to be the best. For Thatcher’s Tire Pros & Auto Center, being the best is more than just a claim. Thatcher’s Tire Pros & Auto Center is a proud Tire Pros operation serving the Superior, WI area for sixty-seven years and counting. Their staying power starts with providing clients the highest-quality tire […]

October 8, 2020 More
 

‘Openbay Otis Positions Our Business for Growth’: Why Harrell’s Tire & Auto Service Turns to Advanced Online Chat to Engage Customers and Convert Sessions into Services

For more than seventy-five years, family-owned and operated Harrell’s Tire & Auto Service has been the most trusted name in auto repair in the Fayetteville, NC area. Generations of vehicle owners have turned to the proud NAPA AutoCare business for their tire and automotive service needs. It all started in 1945 when Luther Harrell started […]

September 22, 2020 More
 

Dowdy’s Automotive’s Online-to-Offline Customer Acquisition Strategy Includes Advanced Online Chat

Dowdy’s Automotive is a multi-location automotive repair and maintenance service center located in the Boise Metro area and a NAPA AutoCare member. Under the leadership of President and CEO John Davis, Dowdy’s Automotive has successfully grown to 5 locations across two states, with plans to expand even more in the Boise, ID market.  Mission Statement  […]

July 15, 2020 More
 

Openbay Otis Integrates with TireShop by Freedomsoft Making Online Self-Service Appointment Booking Available for the Automotive Service Industry 

Press release Automotive service booking from advanced online chat platform allows customers to book service and receive appointment confirmation instantly and automatically Cambridge, MA — (BUSINESS WIRE) May 28, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced integration between its AI-powered online chat platform, Otis, and TireShop by Freedomsoft. […]

May 28, 2020 More
 

Openbay Otis Product Update: Customer Facing, Real-Time Information Banner

The automotive service industry responded quickly to the COVID-19 pandemic. Swift actions included servicing vehicles by implementing contact-free auto repair and service to ensure customer and employee safety. NEW: Otis Banner Feature In parallel, Openbay Otis customers were able to deploy a newly released feature highlighting important announcements from the business via a fixed display banner atop of […]

May 27, 2020 More
 

Tire Review “What’s Treading” Podcast: AI, Machine Learning and Online Chat Platforms with Openbay CEO

What Artificial Intelligence and Machine Learning Can Bring to a Shop’s Digital Presence, and How Online Chat Platforms Can Benefit Tire Dealers and Automotive Service Businesses Openbay founder and CEO, Rob Infantino, met with Tire Review’s Madeleine Winer for a podcast conversation about artificial intelligence and machine learning in the automotive industry. They also discuss […]

May 6, 2020 More
 

Podcast: Ratchet+Wrench Interviews Openbay CEO to Discuss Partnerships, Modern Day Consumers and Online Chat Platforms

Why Now is the Time to Learn About New Technologies and How an Advanced Online Chat Platform Can Help Automotive Business Owners Today Openbay founder and CEO, Rob Infantino, recently sat down with Ratchet+Wrench staff writer Abby Patterson for a podcast discussion about the opportunities an online chat platform can bring to an automotive service […]

April 29, 2020 More