Customer Testimonial 10

 

Creating an Inclusive Auto Service Experience: Pioneering Friendly Auto Centers is the First Auto Center to Earn the Certified Autism Center Designation

Friendly Auto Centers is a multi-award-winning, family-owned automotive service and repair business in Mesa, AZ on the Openbay marketplace. When Friendly Auto Centers opened in 2014, President and CEO Steve Rozansky had years of experience as an ASE Master Mechanic and a passion for his community. Steve’s mission was to create a family-owned business delivering […]

October 28, 2020 More
 

Thatcher’s Tire Pros & Auto Center Meets Current and Future Customers’ Information Needs with an Online Chat Platform Designed Specifically for the Automotive Aftermarket

Every business claims to be the best. For Thatcher’s Tire Pros & Auto Center, being the best is more than just a claim. Thatcher’s Tire Pros & Auto Center is a proud Tire Pros operation serving the Superior, WI area for sixty-seven years and counting. Their staying power starts with providing clients the highest-quality tire […]

October 8, 2020 More
 

‘An A-plus Experience’: Why Leete Tire & Auto Center Uses Advanced Online Chat to Connect with Online Customers and Grow Service Appointments

Leete Tire & Auto Center is a long-standing, highly trusted, and highest rated auto repair and tire service business in the central Virginia area. Their six NAPA Auto Care Centers are also TIA-certified tire dealerships and AAA Roadside Assistance service providers. Leete Tire & Auto Center has been in operation since 1942, and continues to […]

September 8, 2020 More
 

‘It starts with a conversation’: How Buckley’s Auto Care Uses Openbay Otis Advanced Online Chat to Engage Website Visitors and Grow Services

Buckley’s Auto Care is a proud NAPA AutoCare Center and one of the oldest family-owned and operated automotive repair and service centers in the state of Delaware. There are many reasons for Buckley’s Auto Care’s enduring success and they all share a common thread: a deep dedication to their customers and the Maryland community they […]

August 26, 2020 More
 

Engage Online Visitors: Advanced Online Chat Gives Tom’s Tire Pros Website a Digital Voice to Engage Online Visitors When It Matters Most.

A Strong Foundation Tom’s Tire Pros is a multi-location tire and automotive service center serving the communities of Abilene and San Angelo Texas. For years Tom’s Tire Pros has provided local residents with the high-quality tires and automotive parts combined with exceptional automotive service – a key reason for the business’ lasting success. This gave […]

July 20, 2020 More
 

How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience

How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience Are you an automotive service provider looking to deliver the ultimate customer experience? Take notes from Alex Arauju, Owner of R&G Auto, located in Alexandria, Virginia. Alex’s auto shop has been successfully serving the Washington, DC, Maryland and Northern Virginia (DMV) area since 2007. […]

May 10, 2019 More
 

Meet Matthew: Best Car Repair Experience Ever

Our latest user story comes from someone who had left a glowing review of United Alignment Tire Center, an Openbay Recommended service center online. We gave Matt a call to ask more about how it went. Where are you from and what do you drive? I live in Burbank, California and drive a 2003 Honda […]

March 14, 2016 More
 

Meet Lawton: Fair Price Estimate Helps Manage Cost

Here at Openbay, we love to catch up with our owners to hear about their experiences booking auto repair service with us. While Lawton S. might not have realized it, he was experiencing some of Openbay’s latest product developments. His service request caught our eye for three reasons: He’d received an estimate through Openbay for […]

December 22, 2015 More
 

Meet Bob: It's All About the Superior Customer Service

Each time an Openbay customer submits a request for auto repair, Openbay’s founder & CEO, Rob Infantino requests feedback. Rob reads every email, eager for the feedback to improve how Openbay works and is perceived by its users on both sides of our online marketplace, composed of vehicle owners and automotive service providers. This week, we […]

September 1, 2015 More
 

Meet Jordan: Openbay Rewards Are Gold!

Jordan C. discovered Openbay and booked his first service in early 2015. Within four months, Jordan had booked three services on his Mazda 3, and he’s got another service booking on the way. We got in touch to speak with him to learn more about his experience using Openbay, and to find out what keeps […]

June 1, 2015 More