Customer Success 6

 

‘An A-plus Experience’: Why Leete Tire & Auto Center Uses Advanced Online Chat to Connect with Online Customers and Grow Service Appointments

Leete Tire & Auto Center is a long-standing, highly trusted, and highest rated auto repair and tire service business in the central Virginia area. Their six NAPA Auto Care Centers are also TIA-certified tire dealerships and AAA Roadside Assistance service providers. Leete Tire & Auto Center has been in operation since 1942, and continues to […]

September 8, 2020 More
 

‘It starts with a conversation’: How Buckley’s Auto Care Uses Openbay Otis Advanced Online Chat to Engage Website Visitors and Grow Services

Buckley’s Auto Care is a proud NAPA AutoCare Center and one of the oldest family-owned and operated automotive repair and service centers in the state of Delaware. There are many reasons for Buckley’s Auto Care’s enduring success and they all share a common thread: a deep dedication to their customers and the Maryland community they […]

August 26, 2020 More
 

Engage Online Visitors: Advanced Online Chat Gives Tom’s Tire Pros Website a Digital Voice to Engage Online Visitors When It Matters Most.

A Strong Foundation Tom’s Tire Pros is a multi-location tire and automotive service center serving the communities of Abilene and San Angelo Texas. For years Tom’s Tire Pros has provided local residents with the high-quality tires and automotive parts combined with exceptional automotive service – a key reason for the business’ lasting success. This gave […]

July 20, 2020 More
 

How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience

How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience Are you an automotive service provider looking to deliver the ultimate customer experience? Take notes from Alex Arauju, Owner of R&G Auto, located in Alexandria, Virginia. Alex’s auto shop has been successfully serving the Washington, DC, Maryland and Northern Virginia (DMV) area since 2007. […]

May 10, 2019 More
 

Meet Peter, Range Rover Driver and Big Fan of Openbay

As usual, Peter was looking online for a shop that performs quality Range Rover service, when he happened upon Openbay. He was intrigued by the promise of a new way to get his car repaired, so he decided to give us a try.He was thrilled with the result, and will definitely be back! Where do […]

January 9, 2017 More
 

Meet Michael P., Who Booked Auto Repair in McLean, VA through Openbay

Here’s a Q&A with Michael P., who recently booked his auto repair in McLean, VA, a Washington D.C. suburb. Where do you live and what do you drive? I live in northern Virginia – an area with one of the biggest traffic challenges in the US – and I’m in the car a lot. I […]

November 14, 2016 More