Customer Stories 11

 

Virtual Roundtable: How NAPA AutoCare Center Owners are Using Openbay Otis Intelligent Chat to Engage Consumers and Grow Services

Openbay sits down with NAPA AutoCare Center Business Owners Brandon Harrell and Tim Hollenshade to discuss Openbay Otis intelligent chat

March 17, 2021 More
 

Find a Mechanic That You Love! Openbay Plays Matchmaker for Vehicle Owners on Valentine’s Day

Valentine’s Day is a day to show the ones you love how much you appreciate them. But, this Holiday doesn’t have to be just for those in a relationship. It can be a day for everyone. We share love for many people in our lives: friends, family, co-workers, neighbors, and let’s not forget…our auto mechanics! Find a […]

February 9, 2021 More
 

‘An A-plus Experience’: Why Leete Tire & Auto Center Uses Advanced Online Chat to Connect with Online Customers and Grow Service Appointments

Leete Tire & Auto Center is a long-standing, highly trusted, and highest rated auto repair and tire service business in the central Virginia area. Their six NAPA Auto Care Centers are also TIA-certified tire dealerships and AAA Roadside Assistance service providers. Leete Tire & Auto Center has been in operation since 1942, and continues to […]

September 8, 2020 More
 

‘It starts with a conversation’: How Buckley’s Auto Care Uses Openbay Otis Advanced Online Chat to Engage Website Visitors and Grow Services

Buckley’s Auto Care is a proud NAPA AutoCare Center and one of the oldest family-owned and operated automotive repair and service centers in the state of Delaware. There are many reasons for Buckley’s Auto Care’s enduring success and they all share a common thread: a deep dedication to their customers and the Maryland community they […]

August 26, 2020 More
 

Engage Online Visitors: Advanced Online Chat Gives Tom’s Tire Pros Website a Digital Voice to Engage Online Visitors When It Matters Most.

A Strong Foundation Tom’s Tire Pros is a multi-location tire and automotive service center serving the communities of Abilene and San Angelo Texas. For years Tom’s Tire Pros has provided local residents with the high-quality tires and automotive parts combined with exceptional automotive service – a key reason for the business’ lasting success. This gave […]

July 20, 2020 More
 

How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience

How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience Are you an automotive service provider looking to deliver the ultimate customer experience? Take notes from Alex Arauju, Owner of R&G Auto, located in Alexandria, Virginia. Alex’s auto shop has been successfully serving the Washington, DC, Maryland and Northern Virginia (DMV) area since 2007. […]

May 10, 2019 More
 

Embarrassing Driving Mistakes – Car Fails, Police Encounters, and More

We’ve all experienced embarrassing moments in life, and many of us have had them while behind the wheel of a car. Odds for embarrassment are high while driving, because we spend so much time doing it. According to AAA, the average American spends about 293 hours – or 7.3 full-time work weeks – behind the wheel […]

January 27, 2017 More
 

Meet Philip, Who Discovered a New Way to Book DC Auto Repair

Here’s Philip, who needed auto repair in DC, and was ready to try an alternative to his dealership. When looking around for something new, he found Openbay on Twitter. He was connected with an Openbay Recommended service center, and isn’t looking back! DC Auto Repair via Openbay: A Convenient Alternative Where do you live, and what […]

December 12, 2016 More
 

Meet Sean, Who Booked his Boston Car Repair Through Openbay

Here’s Sean, who was looking for Boston car repair for his BMW. His car’s warranty had recently expired, so he was looking for new options. Here’s how it went. Where do you live, and what type of vehicle do you drive? I live in Boston, and I drive a 2010 BMW 1 Series. How did […]

November 16, 2016 More
 

Meet Pavel, Who Booked His Silicon Valley Auto Repair Online

Pavel recently moved to Santa Clara, CA, and wasn’t sure where to look for his automotive repair. After looking for a more modern, innovative way to get car repairs than having to call every shop he found online to compare options, he turned to Openbay. Here’s his story. Where do you live, and what type of […]

August 25, 2016 More