Conversational AI 5

 

‘Now is the Time to Make a Change’: How BlueSky Tire & Auto Service Gives Today’s Consumers First-Class Service Using an Intelligent, Automated Chat Platform

“Our vision is to do business the way today’s consumers want to do business,” says George Kingman, President of Advanced Shop Leadership. “This led us to Openbay Otis, the innovative and automated intelligent chat platform from Openbay.” George brings decades of leadership and automotive industry expertise to ASL. He currently serves as Managing Partner of […]

April 20, 2021 More
 

’Otis Can Handle That’: Why Cleve-Hill Auto & Tire Uses Openbay Otis Intelligent Chat to Elevate the Online Customer Service Experience and Grow Service Revenue

“At Cleve-Hill, we love customer service,” shares Joe Nicosia, Jr., Vice President of Cleve-Hill Auto & Tire. “In fact, it was our interest in new ways to better serve today’s customers that led us to Openbay Otis intelligent chat.”  Cleve-Hill Auto & Tire is a successful family-owned and -operated auto and tire service business located […]

April 8, 2021 More
 

Virtual Roundtable: How NAPA AutoCare Center Owners are Using Openbay Otis Intelligent Chat to Engage Consumers and Grow Services

Openbay sits down with NAPA AutoCare Center Business Owners Brandon Harrell and Tim Hollenshade to discuss Openbay Otis intelligent chat

March 17, 2021 More
 

‘Openbay Otis Creates an Ongoing Conversation that Starts Online’: Why NAPA AutoCare Center Community Auto Uses Advanced Online Chat to Build a Website Experience that Transforms Digital-First Consumers into Long-Term Customers

Community Auto founder and President Eric Warrington understands that for most consumers the auto repair experience is stressful. That’s why he made it his company’s mission to focus on customer care, not just repair.  Community Auto is a family-owned and operated automotive service business that has served the Fort Collins, CO community since 1995. They […]

October 29, 2020 More
 

Openbay Otis Introduces An Industry First: The Cutting-Edge, Interactive, Artificially Intelligent Automotive Service Advisor

OPENBAY LAUNCHES INDUSTRY-FIRST ARTIFICIAL INTELLIGENCE POWERED AUTOMOTIVE SERVICE ADVISOR FOR AUTOMOTIVE SERVICE BUSINESSES Openbay Otis personalizes interactions and automates communication between automotive service provider and vehicle owner CAMBRIDGE, MA, April 16, 2019 — Openbay, the award-winning and industry leading marketplace for automotive services and provider of SaaS solutions for the automotive aftermarket, today announced the […]

April 16, 2019 More