Here we are, November again, and it’s already getting below freezing here overnight in Boston. You know what that means don’t you? It’s the time of year that my wife starts hassling me about how her low tire-warning light, or tire-pressure monitoring/TPMS light is coming on every morning. I have a couple of tricks up my […]
Here at Openbay, we regularly dispense driving advice, and because our office is based in beautiful Cambridge, MA, a good deal of it has been related to driving in the snow. Yet at this time of year, lots of young drivers are hitting the roads, bound for college or high school, and this may be […]
[wonderplugin_slider id=”1″] The U.S. presidential-election day is on November 8th; you’ve registered to vote, right? Tensions are running high, as Donald Trump and Hillary Clinton inspire gossip and groan-worthy headlines. If your car or truck sports a political bumper sticker, chances are you’ve inspired the occasional gossip or groan from your fellow road-goers, too. The Power of Political Bumper […]
We all know that car repair is a nuisance; that’s why Openbay is on a mission to make it less painful. Here’s the story of how one recommended auto repair turned into a more complicated scenario, which was quickly remedied by a general diagnosis. Yes, that means I had to diagnose my car twice. But in the […]
Chris Duke is creator, executive producer and host of Motorz TV, a show focused on automotive improvement. Duke is not a certified mechanic, has never worked in a shop. He’s tech-obsessed and entirely self-taught. He’s a hobbyist who makes a point to include every complicated wrinkle of the modification process in his show, so others may […]
Service providers are sometimes so busy managing the comings and goings and fixings of vehicles that it’s easy to forget what a pain in the neck it can be to be on the other side, as a vehicle owner. Not only are they without a car or truck for hours to days on end, but they’re […]
What Do Ball Joints Do? Ball Joints are the automotive equivalent to the human shoulder. Think of a ball and socket design with a base that mounts onto a control arm, and a stem that fits into the tire/wheel assembly. As the control arm moves up and down with changing road conditions, the stem (socket) […]
For small businesses, customer loyalty is everything — the holy grail. Want to know why your auto-repair business’ customers aren’t returning? The prevailing service center owner/operator sentiment might be that disloyal, wandering-gypsy customers are only looking for lower prices over quality. But we surveyed customers who weren’t 100% happy with their automotive service providers, and the […]
The Twitterverse has just brought it to our attention that today is National Boyfriend Day. Apparently that’s an excuse to celebrate boyfriends of the romantic and platonic variety. It sounds like something we can all technically appreciate. National Boyfriend Day reminds us of a bunch of posts we’ve seen on social media of people seeking mechanic […]
Almost every driver has had a bad car repair experience. Whether that’s dealing with an unscrupulous mechanic making bad recommendations, or charging too much, it’s very frustrating. Celebs Have Car Trouble Too! Mike Tolbert, fullback for the Carolina Panthers, recently had his own frustrating experience, according to The Charlotte Observer. He had taken his 1975 Chevy Caprice Convertible in to […]
Openbay, an award-winning online marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.
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