Hubspot, the ‘inbound marketing’ company in Boston, recently hosted its massive INBOUND conference here in Boston. We joined, with an eye toward learning some useful marketing strategies for […]
Service Center Resources
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Auto Repair Shops: How to Increase Customer Loyalty, Part II
Here’s the second part in our series about increasing customer loyalty in auto-repair shops. Customers often spend hundreds of dollars at their auto-repair shops, and if you’re smart, you’ll […]
Industry News / Service Center Resources
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Social Media Tips for Small Businesses: Get Started Today
You know your shop needs to be on social media. After all, it’s where your customers are — 75% of adults in the U.S. who are on the […]
Industry News / Industry Profiles / Service Center Resources
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Meet Bob, Who Shares Secrets of a Successful, Half-Century-Old Business
Bonded Transmission & Auto Repair is a family business that’s been around for 55 years and has been nationally recognized as an efficient, successful business. The shop isn’t […]
Industry Profiles / Service Center Resources
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This Repair Shop Owner’s Unconventional Response to the Recession
If you’re working in the auto care industry and haven’t yet come across Audra Fordin, you might be living under a rock. Audra’s a rare breed – she’s […]
Car Tech / Industry News / Service Center Resources
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Challenges & Trends in the Future of the Automotive Aftermarket
Today, the Auto Care Association hosted a fascinating teleforum on the auto care industry called “Top Business Challenges for 2016 and How to Solve Them” with the following panelists: […]
Service Center Resources
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5 Ideas for Your Repair Shop Waiting Room
If you’re an auto repair shop owner/operator, you’re probably focused on managing your business. And while you have your head down working hard, you might not glance up […]
Service Center Resources
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Car Repair Shops – You Need This App
Just as virtually everything and everyone has moved online, it’s not enough – the world’s gone mobile! The average American spends 4.7 hours per day on a mobile […]
Service Center Resources
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8 Ways to Increase Customer Satisfaction In Your Auto-Repair Business
Just a few years ago, mechanics got their business the old fashioned way – by word of mouth. Nowadays, the internet is flooded with directory services, customer ratings […]