Automotive 124
How Does a Car Battery Work? Everything You Need to Know
As the fall weather rolls in, your car battery may be losing its zest for life. The dead of winter is inconveniently the peak online-search season for car batteries — just the time of year you don’t want to be stranded. There’s no better time than the present to have your vehicle’s battery tested (and […]
Are Donald Trump & Hillary Clinton Bumper Stickers Affecting Your Behavior On the Road?
Openbay Survey Reveals On-Road Reactions to Presidential-Race Politics CAMBRIDGE, Mass. (Nov 2, 2016) – As the political climate heats up in the last week of the presidential race, Openbay, the award-winning auto-repair marketplace, surveyed U.S. vehicle owners to learn how news of the U.S. presidential race affects them while behind the wheel. Here’s Some Top-line […]
7 Fall Driving Tips: Handing Wet Leaves & Rain
Here at Openbay, we regularly dispense driving advice, and because our office is based in beautiful Cambridge, MA, a good deal of it has been related to driving in the snow. Yet at this time of year, lots of young drivers are hitting the roads, bound for college or high school, and this may be […]
Clinton vs. Trump on the Road: Political Bumper Sticker Commentary
[wonderplugin_slider id=”1″] The U.S. presidential-election day is on November 8th; you’ve registered to vote, right? Tensions are running high, as Donald Trump and Hillary Clinton inspire gossip and groan-worthy headlines. If your car or truck sports a political bumper sticker, chances are you’ve inspired the occasional gossip or groan from your fellow road-goers, too. The Power of Political Bumper Stickers […]
Why Booking a General Diagnosis (or two) Was Worth It
We all know that car repair is a nuisance; that’s why Openbay is on a mission to make it less painful. Here’s the story of how one recommended auto repair turned into a more complicated scenario, which was quickly remedied by a general diagnosis. Yes, that means I had to diagnose my car twice. But in the […]
How to Choose an Honest Auto Repair Shop: 3 Tips
The auto repair industry is just like any other. It’s full of honest, hard working people making a living at what they do best. But unfortunately, just like any other business, there are bad apples who make the rest look bad. If you’ve ever been burned by an unscrupulous auto mechanic, you’re probably gun shy every time the […]
About Your Vehicle's Ball Joints: What they Do, When to Replace & Cost
What Do Ball Joints Do? Ball Joints are the automotive equivalent to the human shoulder. Think of a ball and socket design with a base that mounts onto a control arm, and a stem that fits into the tire/wheel assembly. As the control arm moves up and down with changing road conditions, the stem (socket) […]
How to Increase Customer Loyalty: Know What You're Doing Wrong
For small businesses, customer loyalty is everything — the holy grail. Want to know why your auto-repair business’ customers aren’t returning? The prevailing service center owner/operator sentiment might be that disloyal, wandering-gypsy customers are only looking for lower prices over quality. But we surveyed customers who weren’t 100% happy with their automotive service providers, and the […]
