Automotive Service Business 16

 

15 Business Benefits of Online Chat Platforms for the Automotive Service Industry

Automotive service businesses must adapt new online technologies to increase new consumer acquisition and to grow revenue. From today forward, the way consumers will search for and select automotive services has changed. It’s a ‘digital first’ approach matching the always-on and always online lifestyle of the modern day consumer. These consumers have high expectations when […]

April 2, 2020 More
 

How Virtual Service Advisor Otis Helps Award-Winning Turbo Tim’s Anything Automotive Go Above and Beyond for Customers

Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay  Award-winning Turbo Tim’s Anything Automotive is not your average automotive shop. Turbo Tim Suggs opened Turbo Tim’s Anything Automotive in 2006 with the goal to not only fix cars, but […]

March 31, 2020 More
 

Top 9 automotive services requested on Openbay during February 2020, Total Vehicle Miles Traveled in U.S.

As predicted, for the month of February 2020, total vehicle miles traveled (VMT) by U.S. drivers continued a downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely flatten through March 2020 based on historical trends and any unforeseen events. VMT for the […]

March 19, 2020 More
 

Getting Drafted Was “The Best Thing That Could Have Happened” for Barry Steinberg, Owner of Direct Tire & Auto Service

Barry Steinberg’s grandmother used to call him “plier fingers.” He was always taking something apart and putting it back together. Little did she know that her grandson would later go on to own four of the best tire and automotive service providers in the Boston area. Barry was working at a bar in a New […]

May 23, 2019 More
 

How to Recruit and Retain Better Mechanics in a Talent Drought

It’s hard enough for small and large automotive service businesses alike to attract, hire, promote, fire and enforce protocol with techs and mechanics in their shops. Whether you’re looking to hire an entry level technician or a Master Certified Automobile Technician, the complications are amplified in our current economy, where qualified candidates are harder and […]

May 9, 2019 More
 

Openbay Otis Introduces An Industry First: The Cutting-Edge, Interactive, Artificially Intelligent Automotive Service Advisor

OPENBAY LAUNCHES INDUSTRY-FIRST ARTIFICIAL INTELLIGENCE POWERED AUTOMOTIVE SERVICE ADVISOR FOR AUTOMOTIVE SERVICE BUSINESSES Openbay Otis personalizes interactions and automates communication between automotive service provider and vehicle owner CAMBRIDGE, MA, April 16, 2019 — Openbay, the award-winning and industry leading marketplace for automotive services and provider of SaaS solutions for the automotive aftermarket, today announced the […]

April 16, 2019 More