Don’t ignore a simple retention tactic: sending out service reminders via e-mail or text, making follow-up calls, mailing postcards, scheduling next visits at the time of car delivery […]
Customer Stories / Openbay
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’Otis Can Handle That’: Why Cleve-Hill Auto & Tire Uses Openbay Otis Intelligent Chat to Elevate the Online Customer Service Experience and Grow Service Revenue
“At Cleve-Hill, we love customer service,” shares Joe Nicosia, Jr., Vice President of Cleve-Hill Auto & Tire. “In fact, it was our interest in new ways to better […]
Automotive Business Technology / Customer Stories / Openbay
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Virtual Roundtable: How NAPA AutoCare Center Owners are Using Openbay Otis Intelligent Chat to Engage Consumers and Grow Services
Openbay sits down with NAPA AutoCare Center Business Owners Brandon Harrell and Tim Hollenshade to discuss Openbay Otis intelligent chat
Industry News / Industry Profiles / Openbay / Openbay News / Service Center Resources
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‘Openbay Otis Does All the Legwork’: How Sevcik’s Service Center Wins More Business through Advanced Online Chat for Automotive Service Businesses
Sevcik’s Service Center is a family-owned and operated auto repair business and NAPA AutoCare Center in College Station, TX. Founder Leon Sevcik, Jr. built his auto shop on […]