Auto Repair 142
Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services
Press release Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services Advanced Chat Platform Aligns Automotive Aftermarket Businesses with Shopping Behavior of the New Digital-First Consumer Cambridge, MA — (BUSINESS WIRE) June 17, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced […]
Openbay Unveils New Automotive Service and Repair Marketplace App with Contactless Payment Processing for Consumers and Business Fleets
<span data-mce-type=”bookmark” style=”display: inline-block; width: 0px; overflow: hidden; line-height: 0;” class=”mce_SELRES_start”></span> Press release Openbay Unveils New Automotive Service and Repair Marketplace App with Contactless Payment Processing for Consumers and Business Fleets The Openbay marketplace app is designed for vehicle owners to discover local automotive service businesses, receive personalized service estimates, book service appointments, process payment […]
Predicting an Unprecedented 65% Drop In Total Vehicle Miles Traveled in U.S. for March 2020 – How Automotive Services Are Impacted
Predicting an Unprecedented 65% Drop In Total Vehicle Miles Traveled in U.S. for March 2020 – How Automotive Services Are Impacted As the COVID-19 pandemic hit U.S. soil early this year and as states went into shelter-in-place, many businesses implemented a work-from-home policy. Non-essential travel was discouraged by local towns, cities, and states. Additionally, the […]
6 Best Practices Implemented by Automotive Service Center Leaders on Openbay During COVID-19 – Touchless Auto Repair and Service
Vehicle owners in need of car repair may be hesitating to move forward these days due to concerns about health and safety. When they are ready for service, they can be assured local auto repair businesses are going the extra mile to ensure customers and employees are healthy and safe. Openbay recently surveyed their top […]
Openbay Is Available to Lyft Drivers for Convenient, Affordable Auto Repair
Automotive maintenance and repair is designated an essential business; Lyft drivers can access service in over 50 markets with Openbay During these unprecedented times, rideshare drivers still need to keep their vehicles running, and automotive maintenance and repair facilities have been designated to be an essential service by the government. Lyft drivers who are in […]
15 Business Benefits of Online Chat Platforms for the Automotive Service Industry
Automotive service businesses must adapt new online technologies such as online chat platforms, to help increase consumer acquisition and to grow revenue. From today forward, the way consumers will search for and select automotive services has changed. It’s a ‘digital first’ approach matching the always-on and always online lifestyle of the modern day consumer. These […]
Why the Automotive Repair and Service Industry Needs to Deploy Online Chat Platforms Now
What is online chat? What is a chatbot? And why would any automotive service business need either for their website now? Newsflash – commerce has changed. Maybe forever. The way consumers research, select and purchase goods and services has changed sharply in recent weeks. We are witnessing a major paradigm shift in consumer shopping behavior […]
How Virtual Service Advisor Otis Helps Award-Winning Turbo Tim’s Anything Automotive Go Above and Beyond for Customers
Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay Award-winning Turbo Tim’s Anything Automotive is not your average automotive shop. Turbo Tim Suggs opened Turbo Tim’s Anything Automotive in 2006 with the goal to not only fix cars, but […]
Top 9 automotive services requested on Openbay during February 2020, Total Vehicle Miles Traveled in U.S.
As predicted, for the month of February 2020, total vehicle miles traveled (VMT) by U.S. drivers continued a downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely flatten through March 2020 based on historical trends and any unforeseen events. VMT for the […]
How to Give Back by Tipping Your Mechanic
Ever thought about tipping your mechanic? Here in the U.S. we tip waitstaff at restaurants, baristas when we get coffee and valets when they park our cars. Because these are common situations, we don’t think twice about tipping. What about less common situations, like when you have your car serviced? It is nice to let […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.