Auto Industry 10

 

Thatcher’s Tire Pros & Auto Center Meets Current and Future Customers’ Information Needs with an Online Chat Platform Designed Specifically for the Automotive Aftermarket

Every business claims to be the best. For Thatcher’s Tire Pros & Auto Center, being the best is more than just a claim. Thatcher’s Tire Pros & Auto Center is a proud Tire Pros operation serving the Superior, WI area for sixty-seven years and counting. Their staying power starts with providing clients the highest-quality tire […]

October 8, 2020 More
 

‘Openbay Otis Positions Our Business for Growth’: Why Harrell’s Tire & Auto Service Turns to Advanced Online Chat to Engage Customers and Convert Sessions into Services

For more than seventy-five years, family-owned and operated Harrell’s Tire & Auto Service has been the most trusted name in auto repair in the Fayetteville, NC area. Generations of vehicle owners have turned to the proud NAPA AutoCare business for their tire and automotive service needs. It all started in 1945 when Luther Harrell started […]

September 22, 2020 More
 

Openbay Otis Product Update: Customer Facing, Real-Time Information Banner

The automotive service industry responded quickly to the COVID-19 pandemic. Swift actions included servicing vehicles by implementing contact-free auto repair and service to ensure customer and employee safety. NEW: Otis Banner Feature In parallel, Openbay Otis customers were able to deploy a newly released feature highlighting important announcements from the business via a fixed display banner atop of […]

May 27, 2020 More
 

‘Adulting’: How Millennials Are Shaping Auto Trends Part II

We’ve heard all the adages about millennials before. They’re entitled. They constantly need praise in order to be motivated. They whine about wanting to work remotely. They switch jobs too often. They live in their parents’ basements and can’t stand on their own two feet. Their lives take place as much online as they do […]

April 12, 2019 2 More
 

What Does the 5G Rollout Mean for Drivers?

The objects that we interact with every day are becoming increasingly connected. As technology advances, we hear about more devices becoming “smart” – TVs, watches, glasses, homes and, yes, cars too. Remember when smart cars were a mind-blowing revelation? Now, the smart cars of today are in their mere infancy compared to what lies ahead […]

March 19, 2019 More
 

Part III: Automotive Service Businesses Need to Shift Into Digital Gear to Accelerate Business Growth

Written for automotive service businesses. Part III of a Multi-Part series.  Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery […]

May 1, 2018 More
 

Part II: Another Tool to Consider for your Automotive Service's Customer Acquisition Toolbox

Written for automotive service businesses. Part II of a Multi-Part series.  Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery […]

February 11, 2018 More
 

Got Questions About Your Repair? Now You Can Speak to a Mechanic

When it’s time to get your vehicle serviced and you’re unsure where to take it, what’s your first step? You reach out to a trusted resource for help, most likely a friend or family member. Ideally, you’d have a friend or family member that possesses the skills of a certified automotive technician. But most of us […]

February 27, 2017 More

Openbay Joins the Auto Care Association

Exciting news – Openbay is a new, proud member of the Auto Care Association, the industry voice for the $300 billion plus auto care market.  The Auto Care Association serves more than 2,000 member companies representing approximately 150,000 independent businesses that manufacture, distribute and sell motor vehicle parts, accessories, tools, equipment, materials and supplies, and […]

November 25, 2015 More
 

Tesla Motors Electrifies, Disrupts the Auto Industry

More than 70 years after the death of Nikola Tesla, that name is still scaring the pants off of the establishment. Maybe even more so today, as leagues of traditional auto dealerships and service shops are cringing at the possibility that Tesla Motors could someday put them out of business. Recently, the state of New […]

May 16, 2014 More