‘Openbay Otis Creates an Ongoing Conversation that Starts Online’: Why NAPA AutoCare Center Community Auto Uses Advanced Online Chat to Build a Website Experience that Transforms Digital-First Consumers into Long-Term Customers
Community Auto founder and President Eric Warrington understands that for most consumers the auto repair experience is stressful. That’s why he made it his company’s mission to focus on customer care, not just repair. Community Auto is a family-owned and operated automotive service business that has served the Fort Collins, CO community since 1995. They […]
Creating an Inclusive Auto Service Experience: Pioneering Friendly Auto Centers is the First Auto Center to Earn the Certified Autism Center Designation
Friendly Auto Centers is a multi-award-winning, family-owned automotive service and repair business in Mesa, AZ on the Openbay marketplace. When Friendly Auto Centers opened in 2014, President and CEO Steve Rozansky had years of experience as an ASE Master Mechanic and a passion for his community. Steve’s mission was to create a family-owned business delivering […]
Is Pricey Premium Gas Worth It?
Fuel prices are making headlines, and they’re not the “pain at the pump” ones we’ve become used to in recent years. Prices are actually dropping, and as of this article’s live date November 6, 2014, the national average is just below $3.00 per gallon. That’s welcome news, given those with low incomes spent nearly 13% […]
A Parents Guide to Teen Driving
Teaching a teenager to drive can be a terrifying prospect for any parent. It’s going to happen someday, so you might as well approach it intelligently. If there’s one rule of the road worth prioritizing – and we believe there is one – it’s “Anticipate.” Be sure your teen is always a step ahead, knowing, among […]
Cost of Owning a Car Now Over $9,000
If you’re a car owner, get ready to dig deeper into your pockets for the privilege. According to a recent report published by the AAA auto club, the cost of owning a car – not the cost of buying a car, but the cost of having and maintaining and operating that vehicle – just took […]
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.