Press 78

 

The Right to Repair Law – Don’t Let Vehicle Manufacturers Move the Goalposts

Moving the goalposts is a sports metaphor that means to change how a goal can be scored while the game is still in progress to give one side an advantage or disadvantage. Vehicle manufacturers are seeking to move the goalposts placing consumers and independent repair facilities at a disadvantage by lobbying against the Right to Repair […]

October 14, 2020 More
 

Openbay selected as a presenter at NAPA AutoCare Virtual conference – 2020

The theme of the NAPA AutoCare conference is “TOGETHER TOWARDS TOMORROW”. Hosted by the NAPA AutoCare Team in Atlanta and powered by preferred partner KUKUI. This two-day business conference starting on July 9, 2020 will include general sessions, various breakout seminars, a tradeshow and virtual vendor booths. Shop owners attending this meeting will learn the […]

July 8, 2020 More
 

Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services

Press release Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services Advanced Chat Platform Aligns Automotive Aftermarket Businesses with Shopping Behavior of the New Digital-First Consumer Cambridge, MA — (BUSINESS WIRE) June 17, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced […]

June 17, 2020 More
 

Openbay Otis Integrates with TireShop by Freedomsoft Making Online Self-Service Appointment Booking Available for the Automotive Service Industry 

Press release Automotive service booking from advanced online chat platform allows customers to book service and receive appointment confirmation instantly and automatically Cambridge, MA — (BUSINESS WIRE) May 28, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced integration between its AI-powered online chat platform, Otis, and TireShop by Freedomsoft. […]

May 28, 2020 More
 

Openbay Unveils New Automotive Service and Repair Marketplace App with Contactless Payment Processing for Consumers and Business Fleets

 Press release Openbay Unveils New Automotive Service and Repair Marketplace App with Contactless Payment Processing for Consumers and Business Fleets The Openbay marketplace app is designed for vehicle owners to discover local automotive service businesses, receive personalized service estimates, book service appointments, process payment for services and maintain vehicle service records Cambridge, MA — […]

May 7, 2020 More
 

Tire Review “What’s Treading” Podcast: AI, Machine Learning and Online Chat Platforms with Openbay CEO

What Artificial Intelligence and Machine Learning Can Bring to a Shop’s Digital Presence, and How Online Chat Platforms Can Benefit Tire Dealers and Automotive Service Businesses Openbay founder and CEO, Rob Infantino, met with Tire Review’s Madeleine Winer for a podcast conversation about artificial intelligence and machine learning in the automotive industry. They also discuss […]

May 6, 2020 More
 

Predicting an Unprecedented 65% Drop In Total Vehicle Miles Traveled in U.S. for March 2020 – How Automotive Services Are Impacted

Predicting an Unprecedented 65% Drop In Total Vehicle Miles Traveled in U.S. for March 2020 – How Automotive Services Are Impacted As the COVID-19 pandemic hit U.S. soil early this year and as states went into shelter-in-place, many businesses implemented a work-from-home policy. Non-essential travel was discouraged by local towns, cities, and states. Additionally, the […]

May 1, 2020 More
 

Podcast: Ratchet+Wrench Interviews Openbay CEO to Discuss Partnerships, Modern Day Consumers and Online Chat Platforms

Why Now is the Time to Learn About New Technologies and How an Advanced Online Chat Platform Can Help Automotive Business Owners Today Openbay founder and CEO, Rob Infantino, recently sat down with Ratchet+Wrench staff writer Abby Patterson for a podcast discussion about the opportunities an online chat platform can bring to an automotive service […]

April 29, 2020 More
 

Openbay Partners With NAPA AutoCare to Meet Growing Automotive Service Demand

16,000+ NAPA U.S. AutoCare Centers now have access to the Openbay marketplace to fulfill record-high demand for automotive services Openbay, the award-winning marketplace for automotive service and repair and provider of SaaS-based solutions for the automotive service industry, has partnered with NAPA (National Automotive Parts Association), a global leader in the automotive aftermarket industry, to […]

April 8, 2020 More
 

Why the Automotive Repair and Service Industry Needs to Deploy Online Chat Platforms Now

What is online chat? What is a chatbot? And why would any automotive service business need either for their website now?  Newsflash – commerce has changed. Maybe forever. The way consumers research, select and purchase goods and services has changed sharply in recent weeks. We are witnessing a major paradigm shift in consumer shopping behavior […]

April 2, 2020 More