Openbay News 85

Updates from Openbay
 

News: Wrench Mobile Vehicle Inspection, Maintenance and Repair Service Joins the Openbay Marketplace to Meet Growing Demand for Convenient and Contactless Automotive Service

Cambridge, MA – (Businesswire) – Nov 30, 2020 – Openbay, the industry-leading automotive service marketplace and SaaS company, today announced its partnership with Wrench, the largest vehicle Inspection and Maintenance and Repair platform in the U.S. Wrench’s technology platform streamlines the delivery of over 750 high-quality, on-location, contactless automotive services to owners of private and […]

November 30, 2020 More
 

Survey Results: 6 Ways Automotive Service Centers on Openbay Support their Local Communities

This Saturday, November 28, 2020, marks the tenth anniversary of Small Business Saturday®. First observed in 2010, American Express supports small businesses during the holiday shopping season – and, now, throughout the year – to keep local communities strong. The automotive service and repair industry is no exception. Auto repair and service businesses play a […]

November 27, 2020 More
 

‘Openbay Otis Does All the Legwork’: How Sevcik’s Service Center Wins More Business through Advanced Online Chat for Automotive Service Businesses

Sevcik’s Service Center is a family-owned and operated auto repair business and NAPA AutoCare Center in College Station, TX. Founder Leon Sevcik, Jr. built his auto shop on quality automotive service, hard work, and a passion for customer service. In fact, Leon was so passionate about excellent service he knew each of his loyal customers […]

November 25, 2020 More
 

News: Driven Brands’ Meineke Car Care Centers® Join the Openbay Marketplace to Meet Growing Demand for Automotive Services

Update: December 27, 2020 (see notes below) Cambridge, MA – November 16, 2020 (BUSINESSWIRE)– Openbay, Inc. the industry-leading automotive service marketplace and SaaS company, today announced Meineke Car Care Centers® have become a member of the Openbay marketplace for automotive service and repair. Now around 800 Meineke locations across the nation will have access to […]

November 16, 2020 More
 

News: Openbay Unveils Integration With Major Tire Suppliers and Tire Wholesalers for Its Advanced Online Chat Platform, Otis

Automotive Service and Repair Businesses running Openbay Otis on their website can now offer a selection of tire brands, tire pricing and availability from more than 30 tire suppliers and wholesalers CAMBRIDGE, Mass.–(BUSINESS WIRE)– Openbay, Inc. the industry-leading automotive service marketplace and SaaS company, today announced the company has enhanced its advanced and automated online chat […]

November 4, 2020 More
 

‘Openbay Otis Creates an Ongoing Conversation that Starts Online’: Why NAPA AutoCare Center Community Auto Uses Advanced Online Chat to Build a Website Experience that Transforms Digital-First Consumers into Long-Term Customers

Community Auto founder and President Eric Warrington understands that for most consumers the auto repair experience is stressful. That’s why he made it his company’s mission to focus on customer care, not just repair.  Community Auto is a family-owned and operated automotive service business that has served the Fort Collins, CO community since 1995. They […]

October 29, 2020 More
 

Creating an Inclusive Auto Service Experience: Pioneering Friendly Auto Centers is the First Auto Center to Earn the Certified Autism Center Designation

Friendly Auto Centers is a multi-award-winning, family-owned automotive service and repair business in Mesa, AZ on the Openbay marketplace. When Friendly Auto Centers opened in 2014, President and CEO Steve Rozansky had years of experience as an ASE Master Mechanic and a passion for his community. Steve’s mission was to create a family-owned business delivering […]

October 28, 2020 More
 

The Right to Repair Law – Don’t Let Vehicle Manufacturers Move the Goalposts

Moving the goalposts is a sports metaphor that means to change how a goal can be scored while the game is still in progress to give one side an advantage or disadvantage. Vehicle manufacturers are seeking to move the goalposts placing consumers and independent repair facilities at a disadvantage by lobbying against the Right to Repair […]

October 14, 2020 More
 

Thatcher’s Tire Pros & Auto Center Meets Current and Future Customers’ Information Needs with an Online Chat Platform Designed Specifically for the Automotive Aftermarket

Every business claims to be the best. For Thatcher’s Tire Pros & Auto Center, being the best is more than just a claim. Thatcher’s Tire Pros & Auto Center is a proud Tire Pros operation serving the Superior, WI area for sixty-seven years and counting. Their staying power starts with providing clients the highest-quality tire […]

October 8, 2020 More
 

‘Openbay Otis Positions Our Business for Growth’: Why Harrell’s Tire & Auto Service Turns to Advanced Online Chat to Engage Customers and Convert Sessions into Services

For more than seventy-five years, family-owned and operated Harrell’s Tire & Auto Service has been the most trusted name in auto repair in the Fayetteville, NC area. Generations of vehicle owners have turned to the proud NAPA AutoCare business for their tire and automotive service needs. It all started in 1945 when Luther Harrell started […]

September 22, 2020 More