Openbay News 85

Updates from Openbay
 

Meet Tuan, a San Francisco-based Startup Co-Founder. Here's Why He'll Use Openbay Again.

Tuan is co-founder of philo, and had recently moved from Boston to San Francisco.  When his car needed service, Tuan weighed his options, and tried Openbay’s auto-repair marketplace to book service with Chow’s Automotive. We gave Tuan a call to learn more. Here’s how it went. Where do you live and what do you drive? I live in San Francisco […]

June 9, 2016 More
 

Making Headlines: Openbay Roadside Assistance

Openbay is now offering Roadside Assistance. Here’s some press reaction to the big news. Yahoo! Finance: Startups Aim to Disrupt the Auto Club NY Daily News: New mobile app connects drivers with roadside assistance Digital Trends: The Openbay Mobile App Brings You Roadside Assistance Anywhere, Anytime Cheat Sheet: Openbay is Gunning for AAA With Mobile Roadside Assistance  

June 8, 2016 More
 

Openbay Debuts On-Demand Roadside Assistance

Big news today:  Openbay now offers on-demand Roadside Assistance, now available on its mobile platform. A nationwide network of roadside assistance can now be dispatched at the touch of a button for common breakdowns due to a dead battery, flat tire, lockout, need for fuel delivery, or for vehicles that need a tow due to inoperability […]

June 8, 2016 More
 

Meet Stephanie: This Arlington, Texas Driver Found Openbay via Allstate

Here’s Stephanie, from Arlington, Texas. She’d needed her PT Cruiser repaired, and found Openbay via Allstate, her insurance company. Where do you live and what do you drive? I live in Arlington, TX and drive a 2007 PT Cruiser. How did you find Openbay? I’ve had Allstate for a little over a year, and didn’t […]

May 31, 2016 More
 

Meet John, Who Found Same-Day Auto Repair While Visiting L.A.

At Openbay, we like to speak with our customers to get a better understanding of the user experience. This week, we caught up with John about his recent service at Verdugo Tire & Auto. Where do you live and what do you drive? I live in Houston, TX, but had booked the service on my daughter’s car […]

May 27, 2016 More
 

Meet Meghashyam: Booking Car Repair the Silicon Valley Way

A while back, our CEO received a message from a new Openbay user, who said the experience was “hassle free to say the least.” We thought Meghashyam’s email message, the rest of which is shown below, was too good to be true, so we arranged a time to talk about how his story of booking car […]

May 25, 2016 More
 

Meet Jai, in Santa Clara, Who Explains What Sets Openbay Apart

Every time an Openbay user completes a service request, we send a survey to determine what we’re doing well and what needs improvement. Jai, a new user, had complimented Openbay for its “awesome concierge service” and said his shop had done “quick and quality work,” so we called to hear more about his first time […]

May 21, 2016 More
 

Meet Michael: Six-Time Openbay User from Atlanta

Here at Openbay, we survey our users after they complete a service request. Michael, in Atlanta, had great things to say, so we got in touch to learn about his experience booking his sixth service with us. Where do you live and what do you drive? I live in Atlanta, GA and drive a 2009 […]

May 19, 2016 More
 

Exciting News — Allstate Teams Up with Openbay

Openbay has teamed up with Allstate Insurance to provide auto repair and maintenance services to Allstate policyholders and visitors to Allstate.com, and users of the Allstate mobile and Drivewise apps. Users may book service appointments ranging from routine maintenance — such as oil changes, brake service, new tires and resolving a check-engine light — to […]

May 17, 2016 More
 

Have a few minutes? Openbay would love your feedback.

Openbay has hundreds of blogs, covering a range of topics, from teaching your teen to drive, to how to change a tire, and what a 100K-mile service should cost. But now, we need to call in the experts – YOU.  We want your feedback – what do you want to read about, and how do […]

May 16, 2016 More