Service Center Resources 87
Mobile mechanics tend to do well on Openbay’s platform. This is due in large part to the convenience factor — mobile mechanics travel directly to the vehicle to fix it. Their customers never have to leave their homes or offices to have their cars maintained or fixed. Distance is the #1 reason Openbay users select a service […]
Women are making headlines in the automotive world – according to Frost & Sullivan, most licensed drivers are women, women influence 91% of automotive purchases, and more women than men are “schooling themselves before walking into a dealership or garage by researching on the Internet or among their peer groups.” Despite the large composition of […]
We’re always on the lookout for interesting repair shop owners and operators to interview, and anyone who knows Frank Leutz knows he fits the bill, and breaks the mold. Leutz (above, in fedora) is the owner of Desert Car Care in Chandler, Arizona, which just won “Small Business of the Year” via the Chandler Chamber […]
We’ve just returned from the Auto Care Association’s Spring Leadership Days conference in Bonita Springs, FL. The event attracts industry leaders who address trends, issues and goals for the coming year. Following the Spring Leadership Days was the Young Auto Care Network Group (YANG) Leadership Conference, a series of panels and speeches from some of the […]
Before you head off to your automotive technician, make sure you don’t run afoul of some basic ‘service lane etiquette.’ We spoke with some technicians (or mechanics), shop owners and managers to get their take on how to talk to a mechanic. You may be surprised by the things you should stop asking, as well […]
Velocity TV’s Tech Garage host, John Gardner is also an award-winning automotive instructor at Chipola College, in Marianna, Florida. Gardner’s fanbase that ranges from his 18-year old students to 73-year olds restoring boats and with help from his Tech Garage tips. Gardner has made a fan of us, and our interview reveals that his automotive experience runs as deep […]
Joseph M. Henmueller is President & COO of the Automotive Maintenance & Repair Association / Motorist Assurance Program, widely known as AMRA/MAP. AMRA is a nonprofit organization whose mission is to strengthen the relationship between auto care professionals and vehicle owners, and it accomplishes that by developing industry standards for vehicle inspection and communication. Its […]
Great news for you: spring is in the air, and the Car Care Council’s National Car Care Month is nearly upon us. As part of the media campaign, throughout the month of April, consumers across the country will be receiving frequent reminders to visit their neighborhood service centers for an oil change, or scheduled maintenance, […]
If you’re working in the auto care industry and haven’t yet come across Audra Fordin, you might be living under a rock. Audra’s a rare breed – she’s a female mechanic who owns her own shop, Great Bear Auto Repair, in Flushing, NY. Her “Women Auto Know” program, to empower women drivers, has earned Audra […]
Today, the Auto Care Association hosted a fascinating teleforum on the auto care industry called “Top Business Challenges for 2016 and How to Solve Them” with the following panelists: John Washbish, MAAP, President & CEO, Aftermarket Auto Parts Alliance, Inc. Mark Seng, MAAP, Global Aftermarket Practice Leader, IHS Automotive Malcolm Sissmore, Sales Director, Delphi Products & […]
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.
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