Service Center Resources 88

Automotive Service Center Resources
 

The Value of Texting Your Customers

This article is for automotive service professionals. It focuses on how to better serve customers in ways to meet their expectations. How and when a shop communicates with their customers is key. Texting is just one component of a customer’s expectations. How often do you have an important question for your customer, but you just […]

August 20, 2018 More
 

Automotive Parts Giveaway for Automotive Service Businesses

$5,000 in Automotive Parts Giveaway Sponsored by Openbay and eBay Motors Enter the 2018 Automotive Parts Giveaway for your chance to win eBay motors Gift Certificates to purchase automotive parts for your business. This prize includes eBay motors vouchers to purchase automotive parts through Openbay accessing more than 60 million automotive parts on eBay motors […]

July 30, 2018 4 More
 

Your Facebook Business Page Now Able to Generate Automotive Service Quotes for Customers

Take your Facebook Page to the next level with Openbay Profile When you first created your Facebook Page for your business, you had high hopes to capture more drivers (customers) seeking automotive services in your area. You posted pictures of your shop. You asked customers to “share”, “like”, and “comment” on each picture or video […]

May 4, 2018 More
 

Part III: Automotive Service Businesses Need to Shift Into Digital Gear to Accelerate Business Growth

Written for automotive service businesses. Part III of a Multi-Part series.  Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery […]

May 1, 2018 More
 

Part II: Another Tool to Consider for your Automotive Service's Customer Acquisition Toolbox

Written for automotive service businesses. Part II of a Multi-Part series.  Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery […]

February 11, 2018 More
 

Part I: Two Important Tools For Your Automotive Service's Customer Acquisition Toolbox

Written for automotive service businesses. Part I of a Multi-Part series.  Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery […]

February 11, 2018 1 More
 

Auto Care Industry: Increase car counts and revenue with Service Advisor

When it comes to shopping for auto repair and maintenance services, today’s consumer turns to online search to become educated; Google, Bing, yahoo, etc. Their findings and how the business interacts online ultimately influence their decision on a business to deliver the automotive service.It’s critical for businesses to have the necessary tools and resources to engage […]

July 26, 2017 More
 

Attention Automotive Service Providers – Update Your Direct Deposit Account Information

Openbay recently updated its direct deposit platform. Action is required for those Automotive Service Providers that signed up to receive electronic payments. If you have yet to sign up for Direct Deposit, please sign up right away. Openbay will soon be charging a fee to process payment via company check. If you have already updated […]

June 15, 2017 More

Make Sure Your Customers Write a Review After Each Repair

These days, we’re all tethered to our smart phones, and many of us don’t purchase a good or service – online or in-store – without reading peer reviews. In one study, 82% of shoppers say they “consult their phones [for reviews on] a purchase they’re about to make inside a store.” If 82% of people consult reviews […]

February 20, 2017 More
 

Marketing Strategies for Auto Repair Shops: Blogging, Social & Co-Marketing Tips

Hubspot, the two-billion-dollar ‘inbound marketing’ company, recently hosted its massive INBOUND conference here in Boston. We joined, with an eye toward learning some useful marketing strategies for auto repair shops, so we could share with our community of service providers. The focus of INBOUND was — appropriately —  “inbound” marketing, or creating content — blogs, social […]

November 22, 2016 More