Signs You Need to Replace Your Exhaust Manifold
A call from your mechanic, saying you need an exhaust manifold, might just leave you exhausted (we couldn’t resist!). It’s a big, expensive part, and it isn’t cheap to fix. On top of that, you don’t even know what it is! Good news: we can help with that last bit. Here’s a quick rundown on […]
Openbay is Accredited by the Better Business Bureau
Cambridge, MA – September 10, 2015 – Openbay announced its Better Business Bureau Accreditation today. “We’re pleased to be a BBB Accredited Business because it signifies our commitment to customer service, reliability and trust,” said Rob Infantino, founder & CEO of Openbay, the award-winning online marketplace for auto repair. “BBB Accreditation indicates that Openbay has […]
Check it Out: Openbay’s Dashboard Redesign!
If you’re among the lucky ones who’s booked car repair or maintenance in the last week on Openbay, you might have noticed something different about our look. What’s our secret sauce? A brand-spanking new vehicle-owner dashboard! Of course Openbay has always been mobile-optimized – especially given 87% of millennials admit “my smartphone never leaves my side, […]
What’s Next for Connected Car Technology?
We just got back from a Connected Car Meetup, hosted by Vinli and KPMG. They talked about how close we are to the Jetsons, why Apple is the new Lexus, how even jalopy drivers can enjoy the latest technology. The Connected Car conversation was led by the following: Leila Shin, Directory of Strategy at KMPG’s […]
Meet Bob: It’s All About the Superior Customer Service
Each time an Openbay customer submits a request for auto repair, Openbay’s founder & CEO, Rob Infantino requests feedback. Rob reads every email, eager for the feedback to improve how Openbay works and is perceived by its users on both sides of our online marketplace, composed of vehicle owners and automotive service providers. This week, we […]
Survey Says: Worthless vs. Useful Vehicle Technology
Are you the kind of person who has an iPhone, but who’s never tried working with Siri? Maybe you’re also the type to drive a snazzy new connected car, but who will leave the technology idle. Despite the fact that many of us are regulating our home temperature with Nest, or hopping around town in […]
Connected Car Devices: What Do They Do?
It’s infuriating that the most expensive piece of technology I own is also the dumbest. Geoffrey A Fowler, Wall Street Journal’s Personal Technology Columnist, in “Devices Get Cars to Reveal Secrets About the Engine—and How You Drive” As Fowler explains, “Hearing from your car is no longer strictly the domain of “Knight Rider,” the dumbest show about […]
Car Apps You Should Know – Openbay covered on Fox66 TV
Exciting news – auto expert, Jill Ciminillo, who wrote the piece, “Auto Apps You Should Know About” was interviewed on Flint’s FOX66 TV talking about Openbay! As noted in the segment, “There’s no headache quite like a sudden, large car repair bill. For Angela Moore in Genesee County, it’s also intimidating.” Like many, Angela is concerned […]
America’s Most Common Concerns with Car Buying and Repair
The Consumer Federation of America (CFA) recently released its results of Americans’ Top 10 Most Common Consumer gripes. The patient folks at the CFA had to wade through a list of 281,639 complaints. That’s a lot of grumbling! We couldn’t wait to take a peek. They distilled the complaints into an easy-to-digest report, including the […]
7 Reasons Buying a Car is Smarter Than Leasing
More than ever before, people are leasing their car. Yet 75% of Americans believe that buying vs. leasing a car is smarter than leasing one. Why? Karl Brauer, senior analyst, Kelley Blue Book’s KBB.com, summed it up: “Buying a car allows the owner to build equity in a vehicle and recoup some percentage of it when […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.