How Virtual Service Advisor Otis Helps Award-Winning Turbo Tim’s Anything Automotive Go Above and Beyond for Customers
Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay Award-winning Turbo Tim’s Anything Automotive is not your average automotive shop. Turbo Tim Suggs opened Turbo Tim’s Anything Automotive in 2006 with the goal to not only fix cars, but […]
How G.L. Moore Tire Pros & Automotive Service Turns Online Customers Into Family, 24/7
When you are a third-generation business owner you know first-hand how to connect across generations. Whitney Moore, Office Manager of G.L. Moore Tire Pros & Automotive in Springfield, MO, has worked in the family business alongside her father Mark for 17 years and counting. G.L. Moore Tire Pros & Automotive, Inc. was established in 1971 […]
Top 9 automotive services requested on Openbay during February 2020, Total Vehicle Miles Traveled in U.S.
As predicted, for the month of February 2020, total vehicle miles traveled (VMT) by U.S. drivers continued a downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely flatten through March 2020 based on historical trends and any unforeseen events. VMT for the […]
Better Maintained Vehicles are Safer Vehicles
Is Your Car Safe to Drive? The first car accident in the U.S. happened in Ohio City, Ohio, in 1891. It involved a single-cylinder gas-powered automobile and a tree root. The driver hit the root, lost control of the car, and crashed into a hitching post for horses. Fortunately, nobody was hurt, but it brings […]
Honda Civic 100,000 Mile Maintenance – Services and Cost
Do you own one of the 8.3 million Honda Civics that have been sold in America since 1972? More specifically, do you own a Honda Civic DX, LX, HF, EX, EX-L, or Si that is nearing the 100,000-mile mark? If you do, you’re not alone. Civics just don’t die. Properly maintained you can get 250,000 […]
Service Needed Now – Acura TSX 100,000 Mile Service and Cost
If you are driving an Acura TSX sedan or wagon, you are already familiar with the “service needed now” alert that pops up in the instrument cluster when it’s time for scheduled maintenance. But if your ride is about to hit the six-digit mark, 100,000 miles, the alert takes on a milestone quality. After all, […]
How to Give Back by Tipping Your Mechanic
Ever thought about tipping your mechanic? Here in the U.S. we tip waitstaff at restaurants, baristas when we get coffee and valets when they park our cars. Because these are common situations, we don’t think twice about tipping. What about less common situations, like when you have your car serviced? It is nice to let […]
Ford F-150 100,000-Mile Scheduled Maintenance
If you are one of the millions who own America’s most popular pickups, the Ford F-150, and you’re coming up on 100,000 miles, congratulations. If you have kept up with scheduled maintenance, your engine is just getting broken in. Just the same, 100,000 miles is a lot of miles, and you’ve got to start wondering […]
Honda Pilot 100,000 Mile Service – What to Expect
Do you own a Honda Pilot? Specifically, do you own a Honda Pilot LX, EX, EX-L, or Touring w/RES/Navi that is approaching 100,000 miles or becoming 8 years old? If you do, congratulations! There’s something magical about seeing your odometer roll over into six-digit territory. Remember when you first got your Honda Pilot? You needed […]
Diagnosing Your Car Problems Using Your Five Senses
Heading Off Problems The more you know about your vehicle, the more likely you’ll be able to head off repair problems. You can detect many common vehicle problems by using your senses: eyeballing the area around your vehicle, listening for strange noises, sensing a difference in the way your vehicle handles, or even noticing unusual […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.