15 Business Benefits of Online Chat Platforms for the Automotive Service Industry

Automotive service businesses must adapt new online technologies to increase new consumer acquisition and to grow revenue. From today forward, the way consumers will search for and select automotive services has changed. It’s a ‘digital first’ approach matching the always-on and always online lifestyle of the modern day consumer. These consumers have high expectations when […]

April 2, 2020 More
 

Everything’s Bigger in Texas, Including the Risk of an Accident: All the U.S. Cities with the Worst Drivers

Everything’s Bigger in Texas, Including the Risk of an Accident Do you live or work in Dallas, TX? If so, you might be interested to learn that every morning you drive to work you are cruising along on some of the riskiest roads in the country. Allstate analyzed car accident records for a two-year period […]

August 29, 2019 More
 

What You Need to Know About Your Car’s AC: Repairing it, Maintaining it and Saving Money

Well, it’s official. NOAA announced that July 2019 was the hottest July ever on record not only in the U.S. but globally. If you can’t stand the heat or your life seems to be ruled by Murphy’s Law (anything that can go wrong will go wrong), you’ll want to hear our tips on maintaining your […]

August 27, 2019 1 More
 

Billions in Delayed Repairs is a Big Problem for Drivers and a Big Opportunity for the Automotive Aftermarket

IMR Inc. and the Auto Care Factbook 2020 just released some staggering survey results that vehicle owners and repair shops need to know. Out of the 100,000 American households surveyed who own more than 170,000 vehicles, results show that approximately $24.9 billion in necessary repairs or maintenance are being purposefully delayed.  Players in the automotive aftermarket industry, […]

August 20, 2019 More
 

Let’s Get Social: How to Grow Your Auto Repair Shop’s Social Media Presence

In the twenty first century, it’s no surprise that most of your customers are spending a majority of their time on social media. Contrary to popular belief, social media is not all about posting your latest selfie or showing off your tropical vacation. More than 1 in 3 internet users say they go to social networks […]

August 14, 2019 More
 

Here’s Why This State Farm Customer Thinks Joining Openbay is a “No-Brainer”

Donna Vetter loves her 2006 Jeep Wrangler, and wants to give it the best care possible. So when she received an email from her State Farm insurance agent with a simple way to book maintenance for her Jeep AND earn rewards, Donna hopped on the opportunity.  State Farm, the largest auto-insurer in the U.S, teamed […]

August 9, 2019 More
 

Back to School Season: Planning a College Road Trip with the Right Apps

August is peak College Road Trip season. That means it’s time for students to switch their beach chairs for a seat in the library and for parents to prepare for tearful goodbyes.  As a college student or a parent, you already have enough to worry about. That’s why Openbay is here with all the apps […]

August 7, 2019 More
 

How to Make Your Auto Repair Shop Waiting Room Stand Out

You’re a skilled mechanic and a savvy business owner who chose the exceptionally competitive automotive service business as your way to make your future. You’ve got a solid crew of ASE certified auto technicians, you know how to manage them, you provide them with the latest diagnostic tools, the service bays are clean and filled […]

August 2, 2019 More
 

Tireweb Marketing Partners with Openbay to Bring AI-Powered Customer Engagement Tools to Automotive Service Businesses

TIREWEB MARKETING FORGES PARTNERSHIP WITH OPENBAY TO BRING ARTIFICIAL INTELLIGENCE (AI) POWERED CUSTOMER ENGAGEMENT TOOLS TO AUTOMOTIVE SERVICE BUSINESSES Automotive aftermarket businesses and dealership service departments now positioned to drive service revenue and increase customer satisfaction using the power of artificial intelligence (AI) CAMBRIDGE, MA, July 31, 2019 — Tireweb Marketing is partnering with Openbay, […]

July 31, 2019 More
 

How Artificial Intelligence Makes Raben Tire’s Website a One-Stop Shop for Customers

Raben Tires and Service Quick Facts Founded in 1952 32 locations across 6 states (IN, IL, KY, TN, MO, AR) 2 wholesale distribution centers  3 retreading facilities More than 500 employees “Over 65 years of family values giving you a customer-first experience.” Founded in 1952, Raben Tires and Service grew from one modest location on […]

July 31, 2019 More